To say the least, you should be well informed and prepared for questions/comments from your patients. For many years patients have already been reluctant to accept x-rays. That will almost certainly get worse now. Arguing with your patients will accomplish little of a positive nature. Just stick with the facts. If you at least view the ...
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Over and over again you’ve heard me say that “a Dental Practice is just a small consumer driven business”. As such, nothing happens unless the patient (consumer) says yes. If you consistently see the back of people’s heads as they move on down the street to the next dentist on the block, you’re missing an important ingredient. ...
Read More(We get lots of questions on this topic. This is a resource available to those who want to know about cross-coding. MG) Manual: Cross-Walking — A Guide Through The Crosswalk of Dental to Medical Coding $390.00 This manual is designed to train dental staff members in implementing a dental-medical cross coding system within ...
Read More“Like us” on Facebook and be entered into a drawing for one of three $50 gift cards. We will draw three names from everyone who likes us between now and the end of February, so don’t delay. Plus you will have the latest videos and business consulting tips on your News Feed. ...
Read MoreYou’re probably aware of this by now, but in recent months Google has changed the rules on how reviews get posted. What if your patients (the good ones) could quickly and easily use their smartphones to post a Google Review while still sitting in your chair? You could actually get your most satisfied and loyal patients each day to post a very ...
Read MoreIt doesn’t happen overnight. Most times we never realize we’ve done it. Some of us have tried to improve, but all of us surely realize that at some juncture we reach the point of maximum capacity due to clinical speed. When I was practicing every day, we would routinely have various offices visit us. I remember being stopped by one ...
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