While speaking before a group in New Orleans, I was asked several questions and fielded even more comments about “care to share” programs and how they were illegal or a waste of time. I wanted to take the time and dissect this great internal/external outreach program. Just the Facts: Generally the care to share programs we have seen and ...
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A while back I wrote an article called “Patients are Talking” which made the argument that your numbers of direct referrals and case acceptance success were a measure of whether or not you were meeting your patients needs. I have not found one dentist that could accurately give me these two benchmarks. This tells me that maybe they are not ...
Read MoreMore and more patients are choosing to finance dental treatment than ever before. Join Dr. Mike Abernathy via webinar as he shares his thoughts on this very important component of patient treatment acceptance and what it can mean to your practice bottom line. Reserve your Webinar seat now ...
Read MoreTo say the least, you should be well informed and prepared for questions/comments from your patients. For many years patients have already been reluctant to accept x-rays. That will almost certainly get worse now. Arguing with your patients will accomplish little of a positive nature. Just stick with the facts. If you at least view the ...
Read MoreOver and over again you’ve heard me say that “a Dental Practice is just a small consumer driven business”. As such, nothing happens unless the patient (consumer) says yes. If you consistently see the back of people’s heads as they move on down the street to the next dentist on the block, you’re missing an important ingredient. ...
Read More(We get lots of questions on this topic. This is a resource available to those who want to know about cross-coding. MG) Manual: Cross-Walking — A Guide Through The Crosswalk of Dental to Medical Coding $390.00 This manual is designed to train dental staff members in implementing a dental-medical cross coding system within ...
Read More“Like us” on Facebook and be entered into a drawing for one of three $50 gift cards. We will draw three names from everyone who likes us between now and the end of February, so don’t delay. Plus you will have the latest videos and business consulting tips on your News Feed. ...
Read MoreYou’re probably aware of this by now, but in recent months Google has changed the rules on how reviews get posted. What if your patients (the good ones) could quickly and easily use their smartphones to post a Google Review while still sitting in your chair? You could actually get your most satisfied and loyal patients each day to post a very ...
Read MoreIt doesn’t happen overnight. Most times we never realize we’ve done it. Some of us have tried to improve, but all of us surely realize that at some juncture we reach the point of maximum capacity due to clinical speed. When I was practicing every day, we would routinely have various offices visit us. I remember being stopped by one ...
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