Only today matters. You can’t capture the lost time and money that you could have, would have, and should have had if that patient had actually shown up for their appointment. Knowing that we will always have patients that cancel or don’t show is not a reason not to minimize this huge drag on our production. The first stop needs to be some of ...
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We were on time, the patient loved us, everything went great right until they arrived at the front desk and said: “I need to talk with my spouse and I will call you back”. You probe a bit more. They say, “I need to think about it.” Once again, another customer votes with their feet as you see the back of their head leaving your office. ...
Read MoreI have had more questions in the last month from doctors about whether or not they should hire a specialist and how to pay them if they do. The inquiries and questions always start with: “Have you ever brought in a specialist to work in your practice? How did you pay them?” The answer is yes, and I have paid them several different ways. I can ...
Read MoreWe are on week four of saving time through simple black and white strategies. Unless each of us embraces change and learns to be more productive in a shorter amount of time with better results than you are currently getting, we will fall victim of the PPO virus: Decreased reimbursements with few if any adjustments in fee schedule. Like it or ...
Read MoreSpeed can be dangerous, but doing something in less time can be fun. This is part three of tips that will save you at least 10 minutes every time you use them. Keep in mind that some of these actions are done multiple times a day. So, it’s not just the 10 minutes you save. It is the cumulation of time savings and speed that add dollars to your ...
Read MoreMay 16, 1986: Over 30 years ago, the quote from Maverick and Goose in Top Gun was: “I have the need for speed”. A little corny, but it hits nail on the head for dentistry today. We have to deliver services and products at least 25%-35% faster with as good or better quality than we are doing right now if we ever expect to compete in an ...
Read MoreI hope you are like me, because I love clinical tips and shortcuts that insure a better result in less time. Before we start, let’s set the rules. It has to create a better result (higher quality than you currently get). Speed without a measurable improvement is just plain wrong without an improved finished product. It is true that speed comes ...
Read MoreMost dentists never become financially free because everything we are taught about money and investing is designed to make others wealthy and us poor. Here are some examples that keep us poor: Pay yourself first and save and invest; why pay off a 4% interest loan when I can make 7% investing; buy term Life insurance and invest the difference; get ...
Read MoreWhat if the worlds largest retailer decided to provide Primary care, dental, counseling, labs & x-rays, health screening, optometry, hearing, and fitness & nutrition right in your back yard? What if they do it with fees that are 30%-50% lower than what you charge? Will this affect your bottom line and number of new patients you attract? I ...
Read More(YOU ARE GOING TO WANT TO READ THIS EVEN IF YOU ARE SOLO.) WHAT FOLLOWS HOLDS THE SECRET TO SUCCESS FOR ANY DOCTOR IN ANY SIZE OFFICE. Got an email today from a doctor in a three-doctor office. “I’m in a group practice (3 docs – 2 partners and 1 associate). We have an “eat what you kill” arrangement that has generally worked ...
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