We have spoken about secret myths and bucket lists that most dentists harbor. One of them is the desire to have an associate and/or partner along with multiple locations. I want to take a moment and discuss why average practices don’t, and will never, have the option to do this unless they drastically change their mind set and results. Worse, ...

Snail mail has kind of moved to the back of the line when it comes to contacting people. For that very reason, sometimes a letter is just the perfect outreach. I was speaking with a doctor the other day and he was using traditional mail to contact potential associates to explain the benefits and job offers he had available in his practice. He ...

Many of the articles I write are as a of result of questions I receive by phone or email. Below you will find an emailed question from a doctor’s office. As is true in most things, asking the right questions will give you a better result. In this case the question was innocent enough but it belied a deeper question that never got asked. Why ...

I must have struck a cord last month, because some of you, not all of you (I know who you are) must have gone out and started telling other dentists about BEST for Dentistry. BEST truly is a successful strategy that you decided to share with your friends. Along with more doctors joining BEST, I also got a bunch of emails asking about overhead, how ...

Most practices fail to follow the most important numbers or “key practice indicators” (KPI’s) when monitoring their progress. In fact most doctors don’t even look at the most important indicators of practice health. If you don’t follow this one “do or die” indicator, you are certain to encounter continual frustration and stress while ...

You will notice the title did not say “strategies”, but just the one strategy. I would have to say that this one strategy had more to do with increasing my case acceptance and new patient acquisition than anything I ever did. With this being a series of articles to push you to a great finish for 2015, you will need to implement this strategy ...

The Gambler album by Kenny Rogers in 1978 earned him a Grammy award. Knowing when to keep doing what you are doing or make the decision to change directions, improve your engagement, and actually achieve great results is key to creating a super successful dental practice. This time of year, doctors begin to glimpse the probable year-end results ...

A long time ago I decided to make decisions about business using seven easy criteria. The take away is that I wanted an unreasonable return for my effort, and I was not going to settle for less. This in turn modified my leadership approach to transform my office and staff to create the original Super General Dental Practice. Here they are. To have ...

Not one dentist I ever met crossed that graduating stage to receive their dental diploma hoping to become average. Yet, most do end up having an average dental practice. I think everyone expects to improve. So what do you tell someone that never expected to be average and always expected to improve, that their practice, finances, and life are not ...

Up until I was a dentist, I found myself avoiding anything to do with math. In truth, I never really balance my checkbook. I just make sure that I have a couple of thousand dollars more than I spend every month in there at all times. When it comes to a dental practice, there are many important numbers. Numbers so important that if you ignore them, ...