While there is no one size fits all strategy for leadership in a dental practice, I want to give you 6 simple steps to start being the leader that changes the culture of your practice. Be accessible: Set aside quality time for direct communications on a regular basis with each staff member. Use the time to mentor, inspire, boost morale and ...
Read MoreSituational awareness is one of those learned skills we all should be skilled at. You should always be taking stock of your situation and surroundings. Struggling practices always like to blame it on their location, lack of good staff, or the patients themselves. I was speaking to a doctor the other day that averaged 6 months employment for all of ...
Read MoreMore than ever, I believe that doctors have a functional blindness to their own defects (kind of like the commercials on TV about people going “Nose Blind”). These doctors are not struggling because they cannot resolve these shortcomings. They struggle because they don’t see them. Perception is everything. One thing we all need to accept is ...
Read MoreWe should all have time to implement one-minute changes that improve our outcome. In fact, I can’t think of anything better than a one (minute) and done fix. Imagine being able to eliminate a majority of problems that turn your office into a Donor Practice while driving your precious patients away. The obvious plus here is that you retain more ...
Read MoreWhen you are like me and you’re closer to your use before date than born on date, knowing your numbers hovers around blood pressure, cholesterol, PSA, lipid panels and weight. For the rest of you regular Dentists it means something altogether different. I am writing this article because I had a doctor give me a call and ask me about bonuses. He ...
Read MoreRegardless of your age, money mistakes can sneak up on you. You may not realize how much of an effect these mistakes can have on your finances until you’ve already lost a pile of money. Take note of these common mistakes and don’t make the same mistakes as many dentists that have gone before you. I have the opportunity to research dentists of ...
Read MoreThere is a tried and true process called the “Management Circle” that can set you on the path for great leadership. The Management Circle (empower, verify, follow up, adjust) demonstrates how we can approach the day-to-day organization and running of our practices. This management style places emphasis on individual performance and focuses on ...
Read MoreWhen it comes to work and challenges, I love to have an advantage going in. If you could add a black and white strategy that never fails and is completely foolproof you’d have a can’t lose protocol. No grey here, just a straight up common sense case acceptance strategy that works every time and gets the consumer acceptance nod for ...
Read MoreI first heard this true story on an audiotape recording from Earl Nightingale. It is so powerful that I wanted to present it to each of you. I think the moral speaks for itself. The text comes from the Nightingale Conant website. The story is told of an “African farmer who heard tales about other farmers who had made millions by discovering ...
Read MoreFor way too long I’ve seen offices struggle because no one has stepped up to lead the team. For the most part this should be the doctor. In Walt Kelly’s Pogo comic he states: “We have met the enemy and the enemy is us”. Through self-sabotage you end up being your own worst enemy. I have found that leadership always starts with you. The ...
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