Got a call the other day from a doctor who was perturbed by the fact that their office has had 5 employees quit in the last couple of months. There was one that was moving, but all five of the employees who quit went to other offices that paid them more. According to the doctor, they all left for more money. This doctor was a client back three or ...
Read MoreThe final words on pay and profit formula. We started two weeks ago with The Extortion of Pay at the Cost of Profit, moved to The Reality Pay Formula, and finish today with a look at stopping overhead creep through systematic rework of your pay/profit strategy. If you have read the Super General Dental Practice (Second Edition) you will have ...
Read MoreThis is a follow up to the previous week’s discussion on “The Extortion of Pay at the Cost of Profit”. We defined the trends, their history, and the likely outcome. Here is the rest of the story. Your practice is a business, and as such, needs to make a profit, satisfy your customers, and encourage long-term employees with fair compensation, ...
Read MoreMaybe it’s just me, but I see a strange, almost incomprehensible trend in pay and the cost of doing business in dentistry. Over the last decade or so, I have seen good practices held hostage by the pay demands of staff in ever-diminishing productive dental offices. I am not referring to low producing offices that pay miserable wages because they ...
Read MoreThe final rule of leadership is that owners who do not have people following them are not leaders. Kind of a “duh” statement in a Captain Obvious fashion, but one overlooked by almost ever doctor I talk to. The symptom would be a “group” of people working together rather than a “team”. These doctors feel they need to micro-manage every ...
Read MoreBefore starting this week with another installment by Captain Obvious, if these rules are not resonating with you or they are not obvious, you too may struggle with leadership. Rule number three is: You have to precede your practice to the next level of production. If you want more, you have to do more. The next level of commitment always precedes ...
Read MoreIn our second installment of leadership tips and traits that everyone has forgotten but knows they are true; we reach the point, counter point that each of us face. You are the number one reason the practice does well and the number one reason the practice struggles. As obvious as this appears to me, I see most doctors pointing the finger at ...
Read MoreOf all the principles of building a great business, leadership is number one. I seem to run into a lot of doctors who would say that they are pretty good leaders. The problem is that when I look at their results and numbers, I don’t see that they are very effective. If you think you are a leader you must have followers. Can’t have one without ...
Read MoreOver the last two months, I have tried to give everyone some guidance on how to weather this climate of change in Dentistry. Every day I see the need to embrace change and adapt to various new situations we face now and will also face in the future. This point in time is a black swan event that will define your future. With all the challenges that ...
Read MoreSome of us are so excited if we get one applicant when we are desperate to fill a position in our offices. You are different. You understand that in our search for a stellar hygienist, you have to be selective, persistent, and you are not going to allow yourself to settle for just another person to clean teeth. Make sure you have read the other ...
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