It seems that in this new dental economy, many offices are struggling to find and keep employees. Yesterday I got a call from a doctor who lost her “office manager” to another business that wasn’t even in the dental industry. While she has struggled, as many have, in maintaining a full team, she seemed especially upset that her office ...

Most business problems, as well as most of the challenges I hear doctors struggle with, have a foundational misunderstanding of what management is and how the owner doctor fits into that definition. Most of us struggle with questions about who should do what and the embarrassing truth that few of us understand how to manage, much less lead our ...

As a child in the fifties, I was mesmerized by the C-movies starring Frankenstein, the Werewolf, the Mummy, aliens, and Dracula. The grainy black and white films captured a whole new level of fear for a young child’s mind. The interesting thing about any and all of these movies is that there was always some solution (a “silver bullet”) to ...

It’s amazing, based on the Facebook discussions and phone calls I receive for help, how everything challenging in a dental practice is the result of uncontrollable external circumstances. The pandemic ruined everything, there are not any employees that want to work, the economy is terrible, my patients can’t afford the dentistry they need, ...

This topic on the myth of savings and retirement will step on a lot of people’s toes. It will challenge the “commonplace” assumptions of life, business, and retirement. This topic comes up about three times a week in calls and/or emails and is couched in a not so simple question about: “Can I afford ________?” or a client’s inability ...

When it comes to what dreams are made of for a dentist, it is the “perfect patient”. You know what I’m talking about. The patient that calls up asking for a comprehensive exam and tour of your office followed by a second visit where they can bring their spouse in and listen to you expound upon the benefits of a comprehensive full mouth ...

While considering this next myth, I began to think of one of the words in the title that most of you may have just glossed over. Most of you registered and understood the word “myth” but I’m willing to bet that no one really thought of the consequences or implication of the word “chasing”. Everyone has heard of myths, but most know to ...

Allow me to take one moment to define the perspective and wisdom of identifying myths vs the reality of seeking truth in a dental practice business model. I do suggest that if this is the first of the “Myths” discussions you are reading, please take the time and go back and review and familiarize yourself with the substance of previous ...