NATHANIEL BRANDEN TELLS HOW EMPLOYEES CAN BE MUCH BETTER THAN THEY ARE Employee self-esteem has traditionally been a subject for the analyst’s couch. In the 21st century and beyond, however, it doesn’t make sense to leave it there. Key: How an employee feels about him/herself directly affects job performance and, ultimately, business ...

To All, I want to address how the political arena is going to affect your business. First, we must assume that Obama could be re-elected. Most of the power of ObamaCare comes directly from the Secretary of HHS, which is the executive branch. This means that even if Republicans win both houses, it is hard to imagine them being able to stop ...

If you are a veteran dentist and are thinking of retirement soon, setting the plan is critical to your overall success in retirement.  Start your planning stage 3 – 5 years prior to your desired retirement.  Ask yourself: How can I get the highest value in a sale? How do I secure my future income? How do I protect my assets? Some ...

TELEPHONE SKILLS CHEAT SHEET  Chris Mullins’ The Phone Sales Doctor™  The “S” Word (Sales) Make life easy for yourself—save time and energy—and start from the beginning. Hire people that can sell or will be O.K. with selling, meaning not offended by it. It’s more important to hire people that understand sales, the bottom line, ...

I highly recommend Jon Gordon”s newsletter and all of his books.  The Positive Pledge appeared in a recent newsletter.  If you want to download and print a bulletin board ready poster of the pledge, just follow this link: http://www.thepositivepledge.com/         MG I pledge to be a positive person and positive influence on my family, ...

The lawyers squirmed uncomfortably in their seats. They were being asked to do something that took them a billion miles outside their comfort zone. Someone was actually asking them to destroy their business. This law firm has just run head-first into 180 degree thinking. So what’s 180 degree thinking? Let’s drop all logic for ...

Let me share some real-life customer service experiences with you. Wow! Have these salesperson experiences ever happened to you? Experience 1 This past weekend, we went to a big box store to buy an iPod. The salesman, without being asked, continually insisted he doesn’t work on commission and was so aggressive that he had our heads ...