I appreciate a great self-image as much as the next guy, but often times we seem to put the cart in front of the horse. Some of the most frequent complaints I get are from dentists who are frustrated and stressed because their expectations exceed reality. In other words, things just are not working out the way they thought that they would, and ...

I’m sure this has happened to you. Someone asks you a question and you answer it, then over the next 24 hours you get the same question about the same topic that you really did not expect to hear. I have had 6 calls in two days all relating to associates and partners in a dental practice. What was weird was that even though a couple of doctors ...

This is a continuation of last week’s article on the nine things that hold doctors back from taking their practices to the next level. We begin here with number five. 5. Poor location: It is actually possible to become invisible to the normal patient you want to attract. Three decades ago, most dentists thought that being in a high-rise ...

1. Holding a Limiting Belief 2. Lack of Consumerism 3. Thinking your job is doing dentistry 4. The wrong practice strategy 5. Poor location 6. Poor demographics 7. Doctor and staff fail to embrace change and apply the information 8. Financial captivity 9. Poor clinical results/skill Wouldn’t it be great to avoid the pitfalls of ...

Over and over, I am asked why a particular office or doctor is struggling to compete in todays ever-changing environment. I know you have probably read articles where I have taken the time to go over Demographics, but let’s take just a moment and flesh this out a little more. Before you read on, go to www.aftco.net, click on Resource Center, and ...

Most of us remember the blessed event when we had our first child. Every one of us remembers the aftermath of sleep deprivation and the feeling that “I’m never going to have any free time again.” If you are like me and really, really, enjoy learning new stuff, you figured out that through trial and error, you can learn just about anything. I ...

We just started our new year and I have an assignment for everyone reading this. Sit down and get ready to rock your world. I have a 30-day challenge for you. I want you to pick a day in the future about 30 to 45 days away. This day is just a blank slate with unlimited potential until you book it. What we are going to do is create the perfect day. ...

Got a call from a client that wanted to know: “What is wrong, how can I fix this”? Seems that last month this single doctor office did $180,000 and following the first week of December, there was only $80,000 scheduled. Hygiene was full, and three weeks were yet to be seen, but they were already in a panic. It seems we never get a call when ...

100% case acceptance is within your reach. I want to give you three quick scripts to begin using with your case presentations that will make the non-assertive doctor look more competent and the overly assertive doctor look caring and compassionate. In both extremes, these three scripts will move you toward a more balanced approach that will work ...

When my dog Jake was just a puppy, we thought it would be hilarious to teach him a new command: SQUIRREL! The squirrels would run across our back fence, and whenever he would see one he’d go tearing off after it. Unfortunately, we didn’t think that through very well and it got to be that he’d start doing the same thing when we went on a walk ...