As is often the case, a doctor posed an interesting question.  Allow me to set the stage:  This was a young doctor, who had purchased a practice for too much from a retiring doctor, inherited the old staff, hired Summit to make some improvements in the practice, has become disillusioned with the old staff, old staff is slow to adapt and ...

I just received a call from a front desk team member working in the office of a long-term client.  She wanted to know how to improve her recall for hygiene.  They were using Eagle Soft, and the doctor wanted to know what reports to use, and if they could improve their recall strategy.  This front desk person has worked in the practice 2 ...

It always seems that when we get a question about some particular topic of practice management, we get hundreds.   My email and phone calls are all asking about one thing:  Should I raise my fees this year?  The short answer is yes, but it isn’t as easy as yes or no.  Let’s talk about how much, when, how to do it, and when not ...

One night at sea, the ship’s captain saw what looked like the lights of another ship heading toward him.  He had his signal man blink to the other ship:  “Change your course 10 degrees south.”  The reply came back:  “Change your course 10 degrees north.”  The ship’s captain answered:  “I am a captain.  Change your course ...

Hello Mike, I have compiled a list of inexpensive equipment that might be helpful to other dentists looking for ways not to be robbed by Henry Schein or Patterson. All of the below Items I have purchased and use on a daily basis. My general philosophy is that when choosing equipment/instruments/consumables/dental lab/restorative materials, you ...