I just got off the phone with a doctor from Chicago: Super nice doctor, faced with a crushing case of “average practice”, leading to a crisis of financial margins. Average number of new patients, average production, average number of staff, etc. You get the idea, just a normal dental practice. If you dig a little deeper you realize that the ...
Read MoreRecall the 1999 movie, “The Matrix,” in which a man discovers his whole life has been lived in a virtual prison that simulates the real world. In the movie, he’s given a choice between two pills—a red one and a blue one. The first will awaken him from the simulation, and the second will lull him back into blissful ignorance. Since then, ...
Read MoreThis is a message to all of the doctors who feel like they are just not reaching that level of practice they always thought that they would have. Secondly, I want every senior dental student and new graduate to also take heed in what follows. If we go back to the beginning, the first day of dental school, you can remember that the future was ...
Read MoreOne of the first key practice indicators (KPI’s) that every office should look at is its aged accounts receivables and insurance aged receivables. Both reflect on the overall health of your practice financial policies and follow through. It goes without saying that your goal should and can be a collection rate of over 100%. We no longer carry ...
Read MoreI was flying back from visiting with a coaching client and daydreaming about the marketing we have done over the last forty years in our offices. I began to smile as I remembered three strategies that I tripped over in my quest to insure never having a year that we did not increase our production (and profitability). Not only have you never heard ...
Read MoreIn 1987, Dr. Dwayne Schmidt, DDS, (1929-2013) of Cedar Rapids, IA, began the program he called Doctors with a Heart Day. That same year, after reading his book on Million Dollar practices and speaking with him after a seminar, we have had a “Free Day” every year for people in need in our city of McKinney. Initially it was a mission opportunity ...
Read MoreDentistry is just a small consumer driven business. Consumers today decide where they go and where they spend their money and you as a dentist are no different. There is a dentist on every corner, and every potential patient has an invisible checklist of what they are looking for in a dental office. So what are you willing to do? What are you ...
Read MoreAn in-office communication system four decades ago was just a shout down the hall to get the attention of a staff member. Fast-forward to 2016 and we have seen buzzers, light systems, white boards, sticky notes, computers, and radios. It has nearly come full circle from yelling down the hall, to yelling down the hall on a radio. The problem is ...
Read MoreI write articles every week, but make sure you open this and read it. You don’t want to be the only dentist that fails to hear this message. Mike Abernathy I was fortunate enough to be invited to speak in several cities in Australia this year. With the invitation was a request to bring ideas from the US that would address the challenges ...
Read MoreDentistry has found itself in flux and constant change. Even in office design and layout, we see newer trends driven by consumer demands, OSHA standards and state of the art equipment and services. Mitigating these changes is the over-riding increase in the cost of doing business and increased competition. Success in Dentistry includes taking into ...
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