Hundreds of doctors have already read The Super General Dental Practice and have begun the process of becoming the dental practice they always wanted to be. One of the comments that I have gotten is that some doctors don’t want or can’t conceive of a practice like I had for over 34 years because of the size and number of new patients. Let me ...
Read MoreHome > Blog
Blog
It seems that in a sense we need to go back to the future. I would like to revisit a core strategy that we lay out for all of our coaching clients. As the years pass, it seems like more and more doctors leave behind the notion of controlling their overhead. It’s as if they think that a 50-60% overhead is a myth perpetrated by old dentists in a ...
Read MoreMost ailing organizations have developed a functional blindness to their own defects. They are not suffering because they cannot resolve their problems but because they cannot see their problems. John Gardner I find that far too often as a consultant that I end up teaching management as if it were leadership because you can’t really ...
Read MoreChristmas and grandkids reminded me of days gone by when on Christmas Eve (usually some time past midnight) I would finally resort to reading the disclaimer on the box of some toy I was struggling to assemble that said: “Some Assembly Required”. By this point, I’m tired and know that in less than 6 hours my kids will be knocking on the ...
Read MoreNear the end of every year, I get a lot of calls about patient reactivation. Last month was definitely not an exception. Everyone wants to know what they should do, how to do it, and what to say. First of all, reactivation may be one of the most difficult systems to implement while at the same time being the most important. Take a moment and think ...
Read MoreOn the wall of my grandkids room is a plaque called the Cowboy’s Creed. While short, it probably embodies every tenet that a leader should strive for. Hope you enjoy it. It might even take the place of a policy manual. (MPA) 1. Live each day with courage. 2. Take pride in your work. 3. Always ...
Read MoreLegendary football coach Vince Lombardi, when asked how he motivated his players, replied: “My job isn’t motivating my players. My job is keeping 11 motivated players on the field at all times”. From doctors, I constantly hear that they can’t find or keep good staff. From staff I hear all of the complaints about the doctor and ...
Read MoreNATHANIEL BRANDEN TELLS HOW EMPLOYEES CAN BE MUCH BETTER THAN THEY ARE Employee self-esteem has traditionally been a subject for the analyst’s couch. In the 21st century and beyond, however, it doesn’t make sense to leave it there. Key: How an employee feels about him/herself directly affects job performance and, ultimately, business ...
Read MoreThe average American reads less than one nonfiction book a year, and 58% of all Americans never read a nonfiction book after high school. The one constant in our fast-paced world: change. The ability to harness the awesome power of change makes the crucial difference between people and companies who merely survive and those who achieve great ...
Read MoreEvery time I meet with any dentist of any age I always ask: How much is enough for you to feel financially independent, and how long do you want to practice? Evidently there are no dentists that have actually considered the how much is enough, because I continually get calls from doctors who are faced with absolutely no options to ever retire. I ...
Read More