I have yet to check treatment notes or templates for a Dentist or Hygienist and find them anywhere close to Standard of Care stipulated in all Dental Practice Acts or the ADA Code of Ethics and Care. Simply put, we need to have templates and notes that reflect the fact that some time, some place, and somehow, we will have to defend our actions in ...
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Just last week, I made the mistake of chiming in on a blog about “guaranteeing” your work. The only comment I made was that we have a written “warranty” on everything we do. The ripple effect of this was a storm of negative comments about how the ADA expressly prohibits any form of guarantee on dental work. About twenty negative posts ...
Read MoreNote: This was written recently by one of our awesome consultants, Judy Rutty, as an update to some existing material. Please pay special attention to the part about the “abandonment period” and be sure your office complies with your state guidelines. MG For overdue balances: • If an account is over 2 years old and no payments are being ...
Read MoreQUESTION (via email) Hi Mike, Just wanted some frank opinion on ________ (Front Desk) She is highly compensated and beginning to push back a bit on moving forward. She is complaining of too much work and not enough time. Stated she had to come in extra to catch up, then cancelled out of coming in at last minute leaving office with no coverage ...
Read MoreIf you run a dental practice, you understand how difficult it can be to juggle everything you need to in order to be successful. You might have the patient care side of things all sewn up, but the details of running the business can be overwhelming. Unfortunately, most dentists find it difficult to run a business and handle patient care at the ...
Read MoreWhile we know that it’s all about what we net, most of us only look at production. I want to take a moment, maybe even a few, and in the process have you look at production in a different way. If you over produce or under produce you set in motion a chain reaction that can reverse all of your gains in new patients and profitability. “Over ...
Read MorePeople do business with people they know, like, and trust. I guess I have had a good 40 years in dentistry and almost 65 years in life to perfect the process of becoming a dentist that patients know, like and trust. I want to share a few insights with you. People do business with people they know. Assuming you agree with this statement, the ...
Read MoreSadly, most dentists (unlike normal businessmen/women) establish their fees based on what the guy before them charged, what someone on the phone tells you they charge, and just what feels about right. Poor idea at best, and certainly a fast track to practice demise if you make no decision at all. If your fees are too high, then people don’t ...
Read MoreIn a perhaps not surprising study shared by MSN Money, nearly 70% of people rarely, or never, use an actual phonebook anymore to look up a phone number -— instead, the majority are turning to search engines to find the information they need, and compare the services and products that businesses have to offer. If you are looking for ways to ...
Read MoreA riddle: What can be done once but many times, costs little, but creates a lot, is possible, but seldom done? Answer: Doing one more per day. Simple solutions can often be the holy grail of dentistry. Click here One More Per Day and you will find a down and dirty chart of seven simple procedures. While most of us are looking for the home run ...
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