Asking the right questions will always be the first step in improving your practice. Often times we tend to major on the problems that we judge most pressing. The problem with this is that we nearly always are trying to put out “smoke” instead of the actual “fire”. When I speak with doctors, the norm is that they explain something as a ...
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Mike and I really do love to get feedback from readers. This week, I’m going to share a few with you and hope that they will serve as an encouragement to other readers to go ahead and send us feedback from time to time. First, from a reader in Michigan: Hi Max and Mike, I’ve put off writing this until now. I hired a sister of my right ...
Read MoreWe just started our new year and I have an assignment for everyone reading this. Sit down and get ready to rock your world. I have a 30-day challenge for you. I want you to pick a day in the future about 30 to 45 days away. This day is just a blank slate with unlimited potential until you book it. What we are going to do is create the perfect day. ...
Read MoreI occasionally get calls that begin with: This patient came in and (poor result, upset patient, potential lawsuit, etc.). For some of these doctors, it seems more customary than exceptional for this to take place, but if you stay in Dentistry long enough, you will face an upset patient and potential complaint to the State Board or Civil litigation ...
Read MoreWhen things slow down around the holidays, at the end of a long day I find myself watching an old movie about military, spies, and intrigue. During the Cold War, the US Government had an “acrostic” for people who would concede their loyalty to their country: MICE. M: Money I: Ideology C: Compromise E: EGO These four words were the ...
Read MoreGot a call from a client that wanted to know: “What is wrong, how can I fix this”? Seems that last month this single doctor office did $180,000 and following the first week of December, there was only $80,000 scheduled. Hygiene was full, and three weeks were yet to be seen, but they were already in a panic. It seems we never get a call when ...
Read MoreThis was an email I received a couple of days ago and my response. I hope you find this to be motivation to stand up and act. Be sure to read to the very end. MA Mike Was not going to send this Mike, but really wanted to know how you would deal with an Internet request like this? I know you recommend taking the Pts plans, but I cannot see how ...
Read More********************************************************************************************************************************************************** Time passes quickly and I can’t believe it’s 2020. Dentistry has changed dramatically in the last five years. Who would have thought that corporate dentistry would take hold so quickly? ...
Read More(NOTE: This is a guest article from Sharalyn Fichtl of Dental Quality Assurance, PLLC. We’re sure you will find her qualifications impressive. Her contact info is included. If you need some OSHA or HIPPA assistance, she is the person to call. MG) Anna is the best dental assistant you could ask for! She’s been with you for 3 years. She’s ...
Read MoreIssued by President George Washington, at the request of Congress, on October 3, 1789 By the President of the United States of America, a Proclamation. Whereas it is the duty of all nations to acknowledge the providence of Almighty God, to obey His will, to be grateful for His benefits, and humbly to implore His protection and favor; ...
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