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STOP THINKING LIKE A DENTIST (BAD)

The title embodies everything that represents getting off track in dentistry. I want you to consider that the phrase “Thinking Like a Dentist” for all our purposes means something bad. As the dental and economic climate of the U.S. changes, we are seeing dentists reverting back to a mindset that…

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CRUSHING CONFIDENCE OR REINFORCING INSECURITIES?

Summit Practice Solutions was built on a philosophy of the Purpose Driven, Doctor Led, Staff Owned practice management office culture. These foundational principles were taken from my main office in McKinney, Texas, with over 3 decades of private practice success and including multiple locations. This is another look at staff…

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Porter’s Five Forces

My brain seems to work this way. I feel if I can present an irrefutable truth along with a pathway to success you will improve your practice. Part of this is my proclivity to look at some of the same issues from different perspectives. Porter’s Five Forces is a useful…

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MONEY, MONEY, MONEY, MONEY

This will be the final article in this series and I wanted to tackle a couple of myths, challenges, and benchmarks. Personal finance blogger Zach of Four Pillar Freedom (http://www.fourpillarfreedom.com/) created a simple chart that breaks down at exactly what age you’ll become a millionaire (http://www.fourpillarfreedom.com/the-million-dollar-age-grid/) Keep in mind that…

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MONEY MAKES THE WORLD GO AROUND

Round two of facing the undeniable consequences of not being engaged and consistent while starting early with a sound financial protocol. To get you in the mood again, click this link and take a listen: https://www.youtube.com/watch?v=eBtn2NQ5k58&sns=em Why do lottery winners go broke? Why do we hear so many stories about…

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MONEY

Most of you have heard me tell you about my past: Divorce, cocaine, faith, and a new life. I want to take a couple of articles and discuss money as it applies to both practice and life decisions. I believe that money in the context of our practices is the…

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TIPS ON HOW TO KEEP STAFF TURNOVER LOW

One of the most prevalent characteristics of a “Donor” practice is high staff turnover. If you are not keeping staff for 5 or more years, you are a donor practice. High staff turnover also indicates poor systems, management, leadership, and culture in your practice. I have yet to find any…

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WHY YOUR DIRECT REFERRALS SUCK

Direct referral percentages are the most important data every office should look at. This percentage is your semester grade in growth and consumerism. Failing to achieve at least a 50% referral rate is an indictment from your patients of record that they don’t like something. Believe me, low referral rates…

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HYGIENE FAILURE TO LAUNCH

I am probably going to get a lot of negative feedback on this topic. I want to talk about underperforming hygiene departments. Whether you have one or a dozen hygienists, you need to look at hygiene as the hub of your entire practice. Hygiene services should be brining in at…

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THE GOALS OF CASE PRESENTATION

Everyone needs to understand the rules of the game. What does it take to score? What can and can’t you do? Where are you now? Without these fundamentals you walk onto the field in a daze and probably will never succeed. These are short but very important. I touched on…

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