One of the first key practice indicators (KPI’s) that every office should look at is its aged accounts receivables and insurance aged receivables. Both reflect on the overall health of your practice financial policies and follow through. It goes without saying that your goal should and can be a collection rate of over 100%. We no longer carry ...

Dentistry has found itself in flux and constant change. Even in office design and layout, we see newer trends driven by consumer demands, OSHA standards and state of the art equipment and services. Mitigating these changes is the over-riding increase in the cost of doing business and increased competition. Success in Dentistry includes taking into ...

Here is an email I got last week. Great question. In fact, if we all could ask better questions, we will have discovered the secret sauce to success. It is in the questions we ask that we quickly move from confusion to a plan of attack and ultimate improvement on our situation. Here was the question: Mike, I recently downloaded your book, The ...

I just got off the phone talking to a doctor’s staff member in charge of supplies. The question revolved around what an efficient and effective supply system might look like. She described some of the challenges she faced and I have added a few more for clarity. Here are the problems, and while you may not have all of these, you certainly have ...

You deserve to make a profit, and your employees deserve a secure, competitive pay scale. I often wonder if your staff thinks that you make millions a year while they, the staff, have to beg for pennies. Most staff would be surprised at how little the average dentist takes home after the overhead is paid. Every member of your staff is clueless as ...

Is there anyone out there that can’t remember the smile brought on when, as a kid, you found a quarter under the cushion of the couch? How about finding a crisp twenty dollar bill in the front pocket of a coat or pair of jeans you haven’t worn in years (especially if you haven’t worn them because you had gained too much weight to get them ...

A MISTAKE THAT WILL COST YOU THOUSANDS OF DOLLARS This catch phrase from the late 1960’s TV series and the 1998 movie Lost in Space was heard whenever the family encountered any danger. The Robot would signal the impending or approaching danger. I want to be the first to warn each and every dentist that on October 1, 2015, you face the ...