Welcome to part three of 100% case acceptance. If you have not read the first 2 installments be sure and give us a call. This is a complete system that requires full understanding of every step. Remember: Your systems are precisely designed to give you the results you are getting. If you are not growing, you are not giving patients ...
Read MoreWe’re back with round two of case acceptance. I hope you have all been monitoring your progress. If you have not or missed the first installment of case acceptance give us a call. Like a puzzle, every piece is important. Leave one piece out, and you will never have the entire picture. As a point of reference and a quick review take ...
Read MoreWe regularly receive questions about case acceptance, indicating that there is a lot of confusion in dentistry about the subject in general. It seems to mean different things to different people. If you attend enough continuing education courses, you never seem to discover a common consensus about how you define or measure it. In a ...
Read MoreHave you ever noticed that the higher you go on the human scale, the nicer the people are? It’s all a matter of attitude. You can tell a great deal about a person just from studying his attitude. People are mean, suspicious and vindictive outwardly only when they are mean, suspicious and vindictive inwardly. The more confident a person ...
Read MoreProbably one of my best (and worst) traits is my inclination to approach a challenge with the mindset of: Ready, Fire, Aim. I guess I always figured that making no decision was worse than making the wrong one. You never fail if you get up and keep going. I just made sure that if I failed, I failed forward. It is said that an expert ...
Read MoreEveryone is looking for an edge. Everyone wants to lower their overhead and stress level. Finally, everyone is looking for little known secrets of productivity. I think you will be surprised at how easy it is to eliminate one clinical staff position, meet OSHA requirements, and double your operatory efficiency. At some point in every ...
Read MoreIt always starts with a short email or call from a doctor asking me how to structure his/her bonus. I always answer: “Give me a call, because it will take too long to type it, and you will end up sending me six more emails all starting with “Yeah but, what about __________________?” It happened again so I decided to go ahead and type ...
Read MoreToo often, I see Doctors and their practices struggling to find a solution to high overhead, low productivity, and patient marketing and retention. In most cases, I see a high turnover of staff, few new patients and an out of control overhead spiral. A typical Doctor response is to take more continuing education to improve his/her clinical ...
Read MoreAs is often the case, a doctor posed an interesting question. Allow me to set the stage: This was a young doctor, who had purchased a practice for too much from a retiring doctor, inherited the old staff, hired Summit to make some improvements in the practice, has become disillusioned with the old staff, old staff is slow to adapt and ...
Read MoreI just received a call from a front desk team member working in the office of a long-term client. She wanted to know how to improve her recall for hygiene. They were using Eagle Soft, and the doctor wanted to know what reports to use, and if they could improve their recall strategy. This front desk person has worked in the practice 2 ...
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