Being self-aware is always a common trait of successful doctors. What are your strengths, weakness, and surroundings? We are going to dissect the effect of demographics for your office. Demographics is defined as the statistical data relating to the population and particular groups within it. For our purposes, we want to learn the ins and outs of ...
Read MoreIt is said that when you graduate from dental school, you are just barely “not dangerous”. In a way, that diploma is merely a learner’s permit. Those who embrace a consistent commitment to learning something new every year of their career just seem to do better. That learning is in no way limited to just clinical performance and services. ...
Read MoreMaybe we could just stop after reading the title. Call me Captain Obvious because this is pretty much a no brainer. No one wants people owing money to them for over 3 months or longer. The problem is that most dentists have no idea of what their actual summary for aged accounts receivable looks like. When was the last time that you had a staff ...
Read MoreGot an email last week from a dental friend who is trying to sell a couple of practices and wanted to know where he should go to get an appraisal. I guess the big question is: Do you really need an appraisal? The answer is sometimes, but not very often. So, let’s take a few minutes and figure out what that answer means because it depends on the ...
Read MoreI read an article a couple of months ago by Dr Rada Jones, an emergency room physician who penned “The 68 Laws of the ER”. I thought I would take a shot at just twenty or so for Dentistry. I feel like from 1975 till today, I ought to be able to reflect on those common catastrophes we all face and bring them into the light of day. 1. ...
Read MoreVery few things are as important as your patients saying yes to your treatment suggestions. Most of us are looking for some magic script or top-secret system to push their acceptance into the stratosphere, when in fact we fail to realize that case acceptance begins before our patients enter our office and continues through every contact, until the ...
Read MoreI’m sure I’m not the only doctor that has wondered if my CPA is actually at the top of his/her game. I was told by a friend who is a CPA that they spend the entire year making sure they understand and are applying the new tax codes correctly, only to face more changes the next year. He felt like he was always playing catch up. I want you to ...
Read MoreThe hot topic I keep being asked about is how to convert hygiene pay to a commission or hybrid pay. While I have written on this before, I want to take a different approach to it by analyzing this dilemma from a perspective that includes historical facts, business strategy, and the practicality of how to do it. Why would an office consider this ...
Read MoreJust over two years ago I wrote an article entitled “Failure to Thrive”. Click here and take the time to read or re-read it. It goes hand in hand with the idea of “Failure to Launch”. Over and over I seem to either run into offices or their owner doctors who call and complain about young associates that just don’t want to work and as ...
Read MoreAt my age, I don’t like anything that mentions “terminal”. Just this one time I will assume we are not talking about my “use before date”. With every end of a year, we face a new beginning. For a few, it might be a time to recommit to keep doing what you are doing because the results are so good. For some it may be a time to re-engage ...
Read More