THE RESULTS OF GREAT LEADERSHIP We have seen leadership from both the perspective of staff and the actual leader. I want to take us a little further down the road and study the desired outcomes of leadership in your office. Sort of a word picture or beginning with the end in mind look at what your office and culture can become and why you ...
Read MoreLEADERSHIP and MANAGEMENT I will continue to paint a word picture of active leadership in your practice. It is not enough to just read each aspect of the 180 Degree Dental Journey; you must apply what you read. There is no learning without application. If you made it this far, or started out of sequence or this is the first time you are ...
Read MoreACCOUNTABILITY and LEADERSHIP Surely you have gotten your free copy of the Super General Dental Practice: www.superdentalpractice.com. Go to Chapter 18, The Purpose Driven, Doctor Led, Staff Owned Dental Practice and be sure to read it before reading this piece on leadership. The great thing about leadership is that there really are no ...
Read MoreTHE MYTH of MOTIVATING YOUR EMPLOYEES As is often the case, a doctor posed an interesting question. Allow me to set the stage: This was a young doctor who had purchased a practice for too much money from a retiring doctor, inherited the old staff, and hired Summit to help make some improvements in the practice. He has become disillusioned ...
Read MoreFACING the HARD FACTS ABOUT HIRING a TEAM If you will take a hard look at business strategies, histories of the up and down swings of our economy, and the personal history of your own practice, I believe that the wisest choice among business strategies lies in creating a margin of safety in our business decisions. There is no more important ...
Read MoreTHOUGHTS on PAY and RETENTION of HYGIENISTS and ASSOCIATES Lot of offices face the difficulty of staffing to the level of previous years. Several questions should come to mind if you are truly seeking a solution to a problem that is not going away. Am I competitive in the dental marketplace? For pay: Starting pay, promotion, ...
Read MoreFREQUENTLY ASKED QUESTIONS ABOUT BONUSES Just when I thought I had bonuses in the form of profit sharing covered for our journey, the phone rings, the texts pile up, and my email exploded. This is great. I want your questions, but I now realize I need to make one more pass at whether you should start or fix a bonus system. I have dumbed ...
Read MoreTO BONUS OR NOT TO BONUS This is one of those topics that I have written about many times yet is still one area that doctors seem to struggle implementing successfully. I will assume that you want to create or fix a bonus or as I prefer to call it, Profit Sharing. It seems that most doctors consider a “bonus” system as a need to have, ...
Read MoreSTAFF OWNERSHIP Hopefully you have read Chapter 18 in The Super General Dental Practice and are versed in the idea of Purpose Driven and Doctor Led practice culture. We are moving on to what I consider to be one of the most misunderstood and mis- utilized concepts in team and culture building, the staff ownership mentality. While you need ...
Read MoreCULTURE BY DESIGN We need to look at the first steps in creating a Super General Dental Practice “culture”. You will see as we begin our journey that nothing in great practices happens by chance. Great practices never just happen; they are created. Everything worthwhile is up hill and takes effort. The first step in creating a ...
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