It never fails. Just about this time every year, I begin getting calls from many of the doctors I know. It begins the same way each time. What about this new laser system or this CE course? It takes a while, but it finally gets around to the real reason for the call. After two or three busy months, they can’t figure out what ...
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Five things you need to know about a recession They happen regularly, every 8 to 9 years During the last 4 recessions over 500,000 businesses failed Recessions are healthy because unqualified competitors are eliminated. It leaves the stronger ones standing They reward the nimble, not the slow. They do come to an end. They usually ...
Read MoreI just received a call from a front desk team member working in the office of a long-term client. She wanted to know how to improve her recall for hygiene. They were using Eagle Soft, and the doctor wanted to know what reports to use, and if they could improve their recall strategy. This front desk person has worked in the practice 2 ...
Read MoreIt always seems that when we get a question about some particular topic of practice management, we get hundreds. My email and phone calls are all asking about one thing: Should I raise my fees this year? The short answer is yes, but it isn’t as easy as yes or no. Let’s talk about how much, when, how to do it, and when not ...
Read MoreOne night at sea, the ship’s captain saw what looked like the lights of another ship heading toward him. He had his signal man blink to the other ship: “Change your course 10 degrees south.” The reply came back: “Change your course 10 degrees north.” The ship’s captain answered: “I am a captain. Change your course ...
Read MoreAn article I wrote entitled “Donor and Recipient Practices” was published in The Profitable Dentist Newsletter. We have had hundreds of doctors responding to the article and our offer to send information to reverse this trend in many offices around the US. (I suggest you read that article before reading this one — just click Quick ...
Read MoreIt is important for the practice to have a procedure for evaluating job performance on a regular basis. Again, a major deficiency in most practices is lack of effective communication between doctor (owner) and staff (employees). The staff wants to know what the job requirements and expectations are and how they measure up against ...
Read MoreHello Mike, I have compiled a list of inexpensive equipment that might be helpful to other dentists looking for ways not to be robbed by Henry Schein or Patterson. All of the below Items I have purchased and use on a daily basis. My general philosophy is that when choosing equipment/instruments/consumables/dental lab/restorative materials, you ...
Read MoreHow would you like a “works every time, every where, can’t miss, costs nothing, “it’s like shooting dead fish in a barrel with a bazooka” strategy? If you study dentists the way I do, you will see a common thread in their practice strategies. They want to learn a new technique, or buy a new piece of equipment, or hire one more ...
Read MoreLETTER 1 Dear ____________________, Did you know that each year insurance companies make millions of dollars off patients who forego necessary and preventive dental care? Many individuals who are paying for dental insurance do not realize that their plans provide up to a certain dollar amount annually. Consequently, some patients are ...
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