Blog

Financial Arrangement Tips Along the journey, you will always run into areas that are not quite as exciting.  Perhaps, even boring.  None the less, super practices are masters of the fundamentals.  Average practices “think” they have the fundamentals down, but just never get the results of the better practices.  One of these areas is ...

Reactivation Strategies You’ve been on this journey for a while, and we want to make sure we keep in touch with everyone we left behind.  There is this subtle crack that forms within everyone’s systems.  It is these cracks that swallow up our patients in the form of losing patients, and not closely following and pursuing these lost souls in ...

The Next Level of Tools and Solutions to Combat Cancellations and No-shows (2) Finally, let’s look at cancellations and no-shows from the patient’s perspective. Here is a down and dirty listing of why they fail to appear for their appointments:   Relying on an automated system to confirm your appointments:  Speaking to an appointed ...

The Next Level of Tools and Solutions to Combat Cancellations and No-shows (1) Having patients not show up or cancel at the last moment is commonplace, but in today’s dental economy we must counter the commonplace with common sense.  What follows are more tools and solutions to minimize the lost income and productivity from patients not ...

Taking the Bite Out of Patients Not Showing Up Hopefully, we have spent enough time so that you understand why cancellations and no-shows occur.  Let us now spend the time to help you minimize their impact on your day.   We see hundreds of offices a year and talk to even more doctors.  In a small percentage of cases, we find that in some ...

Identifying the Silent Killers of Productive Dentistry This topic will take two or three levels of understanding and because of its importance we will break this up to allow each of you to absorb its importance while quickly taking action steps to remedy this silent killer of profit and production.  On any journey, it is common place for most of ...

Finding the Right Hygienist Every Time How should we approach change with any staff member in our office, and how can we increase our hygiene production, profit, and satisfaction in a few days?  Today is the perfect time to improve your leadership and your bottom line. Change is uncomfortable for all of us, but especially to our staff, when ...

Creating the Power of Profit in Hygiene I was reading a motivational newsletter that I subscribe to and felt like some of the topics were perfect for each of us.  On a “journey” or even a race, we come to a point when we have gone too far to turn back but are wavering in our commitment to our original goal of making drastic change in our ...

Success is in the Details Please feel free to go back and reread about case presentation.  We will refer to it often.  Remember that getting a “yes” from your patients is a team effort.  Your success is dependent on mastering the fundamentals, so, I want to cover a little more on the details of hygiene.  One difficulty that sometimes ...