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Dental Practice Management Systems

According to world-renowned author and business consultant Edward Deming, “Ninety-four percent of success is in systems.” This is the best way to describe the tools found in every major successful business.

Some examples include heavyweight names like Henry Ford, who began using a procedure to make revolutionary cars that changed not only the automotive industry, but also affected every manufacturing and assembly line worldwide. Ray Crock made McDonald’s what it is today by duplicating a single successful idea multiple times. These men knew installing standard operating procedures in their business would help them figure out which methods worked. They achieved consistent results by replicating successful methods.

By implementing a defined set of systems and activities, Deming’s general business philosophy empowers to take on more responsibilities. This produces self-maintaining and semiautonomous workers running a staff-driven practice. Doctors and office managers no longer have to be at the center, and take on an integral team lead role instead. This philosophy serves as the backbone of a practice driven by systems, rather than people dependent. It also means people may come or go, but the practice remains focused because of the systems in place.

Systems should always be proven, duplicable, and transferable. Summit Practice Solutions provides you with systems taken from and established by Dr. Abernathy’s highly successful practice. These are tools and ideas duplicated by numerous practices throughout North America and consistently have excellent results.
Dentistry is a field that sees constant and inevitable change. Ideas and techniques hyped as revolutionary and cutting edge just a few years ago are now obsolete. At Summit, we continue to fine-tune our practice management systems and strategies to keep up with the demands and challenges of the rapidly changing dental environment. We make it so that our systems serve as a framework to meet change as an opportunity instead of a threat and provide guidelines for strategies that work and those that do not.

Consistency, efficiency, and effectiveness across all aspects of your practice is what will allow you to grow and achieve higher levels of success. Staff members should be able to accomplish both routine and unforeseen aspects of their individual job, without the need to micro manage. Push your staff to be active participants in practice management by encouraging an attitude of ownership. Avoid carrying the entire load by yourself by implementing a system dependent practice that will be the solution itself.