For many reading this article, you see things differently than those around you. For sure, you see things differently than generations gone by. The title or saying, Taking Home the Gold, is a direct reference to the Olympics and winners in a competitive endeavor. I remember a time when a trophy or medal actually meant something. It wasn’t given ...
Read MoreMaybe we could just stop after reading the title. Call me Captain Obvious because this is pretty much a no brainer. No one wants people owing money to them for over 3 months or longer. The problem is that most dentists have no idea of what their actual summary for aged accounts receivable looks like. When was the last time that you had a staff ...
Read MoreThe following is the actual text from an email response that I provided to a doctor’s questions back in January. His words are in bold. He was, at the time, interested in the possibility of having us come into his practice to work with him and his team. They are very typical questions that we receive often. I thought that by providing the ...
Read MoreMost of you have heard me tell you about my past: Divorce, cocaine, faith, and a new life. I want to take a couple of articles and discuss money as it applies to both practice and life decisions. I believe that money in the context of our practices is the best indication of the amount of “service” we render our patients. It is just a measuring ...
Read MoreEveryone needs to understand the rules of the game. What does it take to score? What can and can’t you do? Where are you now? Without these fundamentals you walk onto the field in a daze and probably will never succeed. These are short but very important. I touched on them in earlier articles but I want you to take a look at these as stand alone ...
Read MoreMost of us are pretty active. But where you actually go in life is determined by how you see yourself. Activity doesn’t change your identity; your identity changes your activity. It will be how you see yourself (your identity) that defines your choices in life. The opposite of transformation isn’t failure, it is settling for less. You have to ...
Read MoreI realize that goal setting is difficult and a little time consuming, but for it to be successful you need to dedicate the time and effort it requires to make the process a success. Let me give you another way to look at goals. Here is the breakdown of a SMART goal: S – Specific, significant, M – Measurable, meaningful, motivational ...
Read MoreThe entire evolution of a successful dental practice will revolve around the people you hire. As a leader, and owner, you should be deeply concerned about the result of your hiring and the longevity of your staff. If we look at just the numbers of staff we need, you might consider these guidelines: Up to ...
Read MoreI just got an email from a friend and client about a new hire he was about to make. He wanted my comments and thoughts about an email that he just received from a new hygienist that will be starting soon. Before you read this let me set the stage. The doctor is excited about the prospect of employing this qualified (over qualified??) hygienist. ...
Read MoreThe old Verizon’s commercial in 2002 with the actor Paul Marcarelli harped: “Can you hear me now?” The whole point was to wake up the public to the fact that for a lot of us, we can’t hear if we choose the wrong carrier or phone network. Verizon’s point was that no matter where you were, they had the answer. On the other hand, if you go ...
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