We need to look at two things this week. How should we approach change with any staff member in our office, and how can we increase our hygiene production, profit, and satisfaction in a few days? Today is the perfect time to improve your leadership and bottom line. Change is uncomfortable for all of us, but especially to our staff when based on ...
Read MoreThe topic for the video today is CHANGE. To access the video, click here. After viewing the video, you will find additional related information in Chapter 4 and Chapter 30 of THE SUPER GENERAL DENTAL PRACTICE book. "WHEN YOU’RE DONE WITH CHANGE – YOU’RE DONE.” Dr. Mike Abernathy Maybe ...
Read MoreThe topic for the video today is MONEY. To access the video, click here. After viewing the video, you will find additional related information in Chapters 20, 26, 27, and 28 of THE SUPER GENERAL DENTAL PRACTICE book. This might be the most difficult topic of them all because many people are either very reluctant to talk about money or become ...
Read MoreThe topic for the video today is ACCOUNTABILITY. To access the video, click here. After viewing the video, you will find additional related information in Chapter 6 of THE SUPER GENERAL DENTAL PRACTICE book. As you’re getting back into full-scale practice after the imposed shut down, it’s the ideal time to separate from your normal ...
Read MoreThe topic for the video today is OUR VULNERABLE PROFESSION. To access the video, click here. After viewing the video, you will find additional related information in Chapter 25 and Chapter 31 of THE SUPER GENERAL DENTAL PRACTICE book. The initial dictionary definition of the word “vulnerable” is: Capable of ...
Read MoreThe topic for the video today is LEADERSHIP. To access the video, click here. After viewing the video, you will find additional related information in Chapter 21 and Chapter 22 of THE SUPER GENERAL DENTAL PRACTICE book. A leader is defined in the dictionary as “a person who guides or directs a group”. To me, this ...
Read MoreThe topic for the video today is STOP THINKING LIKE A DENTIST. To access the video, click here. After viewing the video, you will find additional related information in Chapter 7 of THE SUPER GENERAL DENTAL PRACTICE book. This topic is extremely important in our current environment. On page 97 of the book, Mike ...
Read MoreThe topic for the video today is STAFF OWNED. To access the video, click here. After viewing the video, you will find additional related information in Chapter 18 of THE SUPER GENERAL DENTAL PRACTICE book. Those of you who have followed Mike’s writing and speaking for many years will quickly realize that this is ...
Read MoreThe situation that we find ourselves in will not resolve itself quickly. The pandemic will not return to normal without a cure (experts say 6-18 months), so the threat will drastically affect our practices and ways of life far into the future. At least in the next 6 months, gone are people gathering in large groups, cinemas will remain closed as ...
Read MoreOnly today matters. You can’t capture the lost time and money that you could have, would have, and should have had if that patient had actually shown up for their appointment. Knowing that we will always have patients that cancel or don’t show is not a reason not to minimize this huge drag on our production. The first stop needs to be some of ...
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