Do you find yourself showing up late and leaving early from work? Finding it takes 60 hours a week to get everything done? The joy has left your work and you so look forward to the end of the week, but dread Monday more than a root canal without anesthesia? Has your attention span waned as your waist line increased? Do you find that only your ...
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Running late can be a virus that infects and destroys every system in your office. It can negate all the money you spent on marketing and the goodwill with patients that took years to put in place. Running late is a super-sized no-no. I will assume that you are not just sneaking away to speak on the phone, so here are a few reasons why offices run ...
Read MoreFollowing a recent article on “Standard of Care and Informed Consent” published in The Profitable Dentist Magazine, I received several emails about what a post-op instruction should look like. I was surprised by the fact that the general population of dentists thought they only had to have informed consent or post-op instructions for what they ...
Read MoreEveryone is worried about producing more, but most of us should consider what we net (get to keep). Our slogan has always been, Produce More, Collect All, and Keep Half. One of the secrets of great collections is to have every patient pay up front. I was teaching a seminar in Salem, Oregon, and noticed that one of our clients was in the audience. ...
Read MoreJust when you thought it was safe to go outside, another energy Vampire appears. We talked in Part 1 about how various types of staff can suck the life and joy out of your practice. Several of the emails I received after that said that they had even worse types of Vampires than just the staff. Allow me to add to the first article now with a few ...
Read MoreResponse time is calculated by reaction time plus movement time. In other words, your response time is determined by the time it takes you to notice an “alarm” going off (problem, decision you need to make, or strategy you need to incorporate), to the time that you are able to take action to address whatever triggered the alarm. In general, ...
Read MoreI want to introduce you to how to deal with energy vampires, because we all have them at one time or another and these guys/gals can walk in the sunshine. So let’s start with a quick down and dirty list of vampires because they come in all shapes and sizes. 1. The Underachiever: This is that staff member that was hired in desperation when ...
Read MoreDental marketing ideas and dental ideas are much more complicated than patients — and even top dental management officials — realize. Although targeting the most productive and profitable markets may seem fairly straightforward, it can be surprisingly difficult. What are the most common obstacles in dentist marketing? Sometimes, Patients ...
Read MoreWe market, we look for referrals, but we forget what really pushes the tipping point of becoming a new patient in our practice. Many of us attribute our new patients to a marketing campaign or our Internet presence. While that is part of it, the real reason people choose you is more fundamental, and actually requires two important actions to ...
Read MoreA lot rides on this question. You are trying to keep the compensation for all of your employees at 25%. This isn’t just what their check totals each pay period. It includes: taxes, sick days, vacations, holidays, insurance, uniforms, continuing education, and any other cost or benefit that you attribute to your staff. It does not include ...
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