Maybe it’s just me, but I see a strange, almost incomprehensible trend in pay and the cost of doing business in dentistry. Over the last decade or so, I have seen good practices held hostage by the pay demands of staff in ever-diminishing productive dental offices. I am not referring to low producing offices that pay miserable wages because they ...
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The final rule of leadership is that owners who do not have people following them are not leaders. Kind of a “duh” statement in a Captain Obvious fashion, but one overlooked by almost ever doctor I talk to. The symptom would be a “group” of people working together rather than a “team”. These doctors feel they need to micro-manage every ...
Read MoreBefore starting this week with another installment by Captain Obvious, if these rules are not resonating with you or they are not obvious, you too may struggle with leadership. Rule number three is: You have to precede your practice to the next level of production. If you want more, you have to do more. The next level of commitment always precedes ...
Read MoreIn our second installment of leadership tips and traits that everyone has forgotten but knows they are true; we reach the point, counter point that each of us face. You are the number one reason the practice does well and the number one reason the practice struggles. As obvious as this appears to me, I see most doctors pointing the finger at ...
Read MoreOf all the principles of building a great business, leadership is number one. I seem to run into a lot of doctors who would say that they are pretty good leaders. The problem is that when I look at their results and numbers, I don’t see that they are very effective. If you think you are a leader you must have followers. Can’t have one without ...
Read MoreOver the last two months, I have tried to give everyone some guidance on how to weather this climate of change in Dentistry. Every day I see the need to embrace change and adapt to various new situations we face now and will also face in the future. This point in time is a black swan event that will define your future. With all the challenges that ...
Read MoreSome of us are so excited if we get one applicant when we are desperate to fill a position in our offices. You are different. You understand that in our search for a stellar hygienist, you have to be selective, persistent, and you are not going to allow yourself to settle for just another person to clean teeth. Make sure you have read the other ...
Read MoreOver the past three weeks, I have had lots of calls about hygiene on commission and how practices are losing money in the hygiene department. Hopefully, you are seeing a new possibility and how to build a new reality for a profitable dental practice. Hygiene is one of the key points in every successful practice I have ever seen. Great practices ...
Read MoreWe need to look at two things this week. How should we approach change with any staff member in our office, and how can we increase our hygiene production, profit, and satisfaction in a few days? Today is the perfect time to improve your leadership and bottom line. Change is uncomfortable for all of us, but especially to our staff when based on ...
Read MoreI am probably going to get a lot of negative feedback from this second installment. I want to talk about underperforming hygiene departments. Pretty much 90% of the offices I see fit this description. Whether you have one or a dozen hygienists you need to look at hygiene as the hub of your entire practice. They should be bringing in at least 33% ...
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