Questions? Call Us (800) 252.0955

Caught By Capacity: Why We Stop Growing

I just got off the phone with a doctor who had too much experience, too little situational awareness, and a complete aversion to implementing change.  This was the good part of the call.  He had contacted me to go over …

read more →

Recommended Reading – Leadership, Management, Motivation)

Getting Everything You Can Out Of All You’ve Got – Abraham, Jay
You Are The Message – Ailes, Roger
Service America – Albrecht and Zemke
Charisma – Alessandra, Tony
The Platinum Rule – Alessandra, Tony
Communicating At Work – Alessandra …

read more →

The Number One Wealth Building Strategy in Dentistry

I would have to say that the idea of helping young to mid-career doctors build their financial future, and helping late term doctors transform their practice into a 5-10 year exit strategy was the real reason we wrote this book.  …

read more →

To Bonus, Or Not To Bonus? That Is The Question.

The short answer is absolutely maybe.  It always starts with a short email from a doctor asking me how to structure his/her bonus.   I always answer:  “Give me a call, because it will take too long to type it, and …

read more →

Beyond a Donor Practice

Occasionally you have an epiphany (I call it a brain fart) when answering a common question.  In the process of just visiting over the phone with a young doctor, he said something that gave me pause.  In a month that …

read more →

Benchmarks, Management, and Accounting by the Numbers

Steven Covey in “The 7 Habits of Highly Effective People” identifies the number one trait to make you successful in any endeavor:  “Begin with the end in mind”.  In other words, if you can define, or create a picture of …

read more →

When Your Marketing Has No Pulse

If you are like most practices, you shouldn’t spend another dime on marketing.  In fact, if you do, you will probably have fewer patients next year than you have today.  Ever try to diet?  Statistically you will weigh 3-6 …

read more →

Activate Patient Referrals

Tools: Letter With $1 Exam Offer or Free Whitening Kit Offer

How To Use:

  1. On your computer, run a scan of patient files for as many past years as you want to use. This will determine how many letters you

read more →

Autobiography Of Life

LIFE IN FIVE SHORT CHAPTERS:  A Consultants view of the Doctors we work with.

  1. I walk down the street.  There is a deep hole in the sidewalk.  I fall in.  I am lost.  I am helpless.  It isn’t my fault.  

read more →

Annonymous Note To Everyone

I was in an office the other day speaking with the staff and Doctor.  The Doctor’s wife also works in the office a couple of days a week.  While observing the office and strategizing how they could take it up …

read more →