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DOES BUYING PATIENTS MAKE SENSE?

For once, I was asked a question that I could answer with a strong black or white statement of: “absolutely”, “maybe”. Buying patients from a practice that is calling it quits “can be” a great strategy for injecting your practice with new blood. On the other hand, it also has…

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2018 IS NOW HALF OVER

The following is the actual text from an email response that I provided to a doctor’s questions back in January. His words are in bold. He was, at the time, interested in the possibility of having us come into his practice to work with him and his team. They are…

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IF YOU COULD DO ONE THING, YOU SHOULD……… (PART 3)

Getting new patients, inspiring them, telling them what they need, and having them say yes is one of those things that we live with every day. I feel like the dental community, as a whole, falls far short of its potential when it comes to converting calls to appointments, getting…

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IF YOU COULD DO JUST ONE THING, YOU SHOULD……… (PART 2)

I hope you were not too surprised with your investigation of how your front desk answers the phone and what your actual conversion rate to an appointment looked like. It is startling at the reality of its impact but remember that in a Fixer Upper, we leave no stone unturned….

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IF YOU COULD DO ONE THING, YOU SHOULD ………

One thing. Really. Just one. Anyone can do one thing to turn his or her practice around. One thing, anything, is better than allowing another day or year go by and settling for where you are now. One thing can make a huge difference for any practice anywhere. Keep in…

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THE FIXER UPPER

Warning: If you have reached the pinnacle of dental practice nirvana, stop reading and exit this article. For the rest of us, read on and consider that rarely do we actually arrive at a point where we could not improve our businesses. Surely you have heard of the HGTV super…

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STOP THINKING LIKE A DENTIST V AND FINAL

If you are “Thinking Like a Dentist”, this last part can be a fatal flaw. I find the doctors that think like a dentist, which would be bad, have almost no situational awareness. These doctors are vulnerable to any Tom, Dick, or Harry who hangs out their shingle and becomes…

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STOP THINKING LIKE A DENTIST IV (THE STAFF OWNERSHIP FACTOR)

When it comes to successful businesses, timing, location, and demographics are always super important. But when I see doctors “thinking like a dentist” I often see some disconnect in understanding, assembling, training, and keeping a great staff. Through the years I have felt more and more like you should never…

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STOP THINKING LIKE A DENTIST III

In the first two parts of “stop thinking like a dentist” we’ve seen that viewing solo practice as a destination or benchmark for dentists is not the best approach and also how debt and entitlement can cripple a successful dental practice. The goal here is to point out the seeming…

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STOP THINKING LIKE A DENTIST II – DELIGHTING IN SACRIFICE IN THE FACE OF INSTANT GRATIFICATION

(I have had a lot of requests to look at individual office numbers and I am just about all caught up, so if you are thinking you want to do this, please go ahead and send your Growth Analysis Spreadsheet and information so that you don’t lose out on implementing…

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