Questions? Call Us (800) 252.0955

CANCELLATIONS AND NO-SHOWS: THE WHY VS THE HOW

Up pops the everlasting question about cancellations and no-shows. I received this urgent email on Saturday, and I wanted to give this doctor a little more detailed answer than I could provide in a text or email.   Here is the email question:   Hello,   Also, send me any…

read more →

CONTRACT AWARENESS

While this article is primarily for young dentists looking at employment contracts, the owner doctor should take note too. We work with a lot of owner doctors and first year doctors concerning that first contract of employment. I will try to touch on a few of the big issues in…

read more →

FINANCIAL RULES TO LIVE BY

Most of us are pretty active. But where you actually go in life is determined by how you see yourself. Activity doesn’t change your identity; your identity changes your activity. It will be how you see yourself (your identity) that defines your choices in life. The opposite of transformation isn’t…

read more →

A Funny Reminder to be Thankful!

(NOTE: I wish I could claim credit for having written this, but it wasn’t me. I actually don’t know who wrote it. But I’m sure he or she wouldn’t mind me passing it on. And rest assured that I struggle with this as much as anyone. Let’s be THANKFUL! (MG)…

read more →

SHIFT HAPPENS

Let’s be honest, shift happens.  It happens to me and it happens to you. Sometimes the world can be pretty shifty. Shift is defined as a slight change in position, direction, or tendency. We’ve been talking about climate change in the new Dental Economy and the ultimate demise of the…

read more →

THE FOUR THINGS YOU DON’T KNOW ABOUT HYGIENISTS

What? There is nothing I don’t know about hygienists. Not so. If you don’t know these four things you are destined to have hygiene turnover, poor productivity and, worse, poor patient retention. Few doctors take the time to craft a great hygiene department. Too many use it as a “loss…

read more →

WILL, CAN, DID

Each of us have pretty full lives. The same 24 hours a day and every minute seems to be spoken for. With this in mind we need to understand that if you choose to make changes in your practice, you will need to dedicate time, training, and money for its…

read more →

GREAT QUESTIONS

When you write an article, you are not always sure that your words adequately express your intent. In this last series of articles, I have tried to point you in the right direction when we look at the trends of our Dental Economy as well as provide a historical perspective…

read more →

MARKETING THE SUPER GENERAL DENTAL PRACTICE

DON’T MISS THIS RESOURCE TO DOUBLE YOUR NEW PATIENTS   The most important question you should ask yourself is this: “Am I marketable?” There seems to be no shortage of sage advice and shrewd experts to sell us the next greatest marketing whatchamacallit. The trouble is that marketing needs to…

read more →

END OF YEAR INSURANCE LETTERS

We stress this annually at about this time of year (early Oct.), but are still amazed at how many offices don’t do it. Many of your patients have unused insurance benefits that will expire on Dec. 31. A gentle reminder from you may be all that’s needed to get them…

read more →