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LEARNING TO LEAD

For way too long I’ve seen offices struggle because no one has stepped up to lead the team. For the most part this should be the doctor. In Walt Kelly’s Pogo comic he states: “We have met the enemy and

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MONEY STRUGGLES

If I could change one thing for the doctors we work with, it would be their struggles in how they spend and save. Could there be a more pervasive topic than money troubles and their causes? It amazes me that …

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SUCCESSFUL CHANGE

Here is my premise: “Everyone is changing and adapting. Not everyone has completed the change.” I never believed this until about two weeks ago. My observations in the past always had me wondering why people don’t just change when they …

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TOP 10 STUPID THINGS DENTISTS DO WITH FINANCIAL ARRANGEMENTS

  1. No protocols for a written, signed financial arrangement handout for your patients. Yes, everyone needs a concise written financial policy and arrangement handout for every patient. It should be signed or initialed by the patient. NOTE: Don’t just photo copy

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ACT 2: TEN THINGS THAT REQUIRE ZERO TALENT

            When we come up a little bit short, we all have our pat excuses. I heard one the other day from a doctor who called me. “I agree with what you said last week but I don’t think I have

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THE OPS TRACKER

An in-office communication system four decades ago was just a shout down the hall to get the attention of a staff member. Fast-forward to 2016 and we have seen buzzers, light systems, white boards, sticky notes, computers, and radios. It …

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QUIZ: AM I READY TO START MY OWN PRACTICE?

I get some semblance of this statement or question every week: “How would I really know if I am cut out for starting and owning my own practice? “

“Excitement and fear are my beginning criteria because starting a business

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THE DESERVE METER

What are you really willing to do to change your circumstances? Not just give lip service to, but what are you really willing to commit to? I was in a long discussion with a friend and an on again, off …

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SYSTEMS SUSTAINABILITY

Every year I find myself reassessing and readdressing every system in my office. It’s even more important to remember that we have hundreds if not thousands of doctors that we work with yearly that also need to look at their …

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CONSEQUENCES AND ACCOUNTABILITY

There is one overriding constant in practices that struggle: Lack of consequences. If you are new to our blog, we are beginning a series of articles concerning action steps to salvage the last quarter of 2015, while staging an exceptional …

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