TELEPHONE SKILLS CHEAT SHEET Chris Mullins’ The Phone Sales Doctor™ The “S” Word (Sales) Make life easy for yourself—save time and energy—and start from the beginning. Hire people that can sell or will be O.K. with selling, meaning not offended by it. It’s more important to hire people that understand sales, the bottom line, ...
Read MoreThat’s right, its half time. The “woulda’s, coulda’s, and shoulda’s” didn’t show up, so you and your practice didn’t keep that New Years Eve resolution to take your practice to the next level. Half the year is over and you have the opportunity to take it to the locker room and come out with a new strategy for the final half. ...
Read MoreBeing doctors, we all are familiar with risk factors. If you do this, or don’t do that, it could mean that in the future your risks go up for a particular event. It’s a basic “cause and effect” formula. One risk factor I continue to bump up against is that doctors as a group fail to plan when it comes to money, profitability, and an ...
Read MoreWhen dealing with doctors considering a transition, we see a consistent misunderstanding of what creates value in a dental practice. Value, or the relative worth of a dental practice, is important whether you are a solo practice or a multi-doctor practice. The very things that increase the value of the practice also increase productivity, ...
Read MoreSpeed and accuracy? Speed versus accuracy? Accurate speed? I was reading a shooting article that was going back and forth on whether one is more important than the other. I find that it has a very important lesson for Dentistry also. Most of my friends know I shoot. I shoot a lot. Read on. “Speed and accuracy: There are so many ...
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